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Homeowner Rated Program

Dealers who display the HR Gold™ emblem are indicating that their "homeowner rating" has attained a benchmark standard; an indication of high quality workmanship. Like Homeowner Rated™, the HR Gold™ rating is compiled from warranty registration questionnaires (Homeowner's Transferable Limited Warranty™) on jobs completed in recent months and is displayed in a monthly updated certificate. Dealers are provided with copies of their certificates and those certificates are also visible on this site through the dealer finder. To achieve HR Gold™ status, the dealer's three primary scores must exceed the scores listed on the sample certificate below.

See what our customers have to say on our 'Surveys & Questionaires':

• We're always impressed with the quality of Whitney Burns Shutters.
• We've recommended Whitney Burns to many people at Saddlebrooke.
• Couldn't be more pleased!
• All were very courteous and careful-did a great job.
• Never worried because of your great service reputation.
• Extremely courteous treatment regarding appointment times and convenience.
• Shutters look great!
• Very informative and helped us with the right choices to fit our home and lifestyle.
• From our standpoint, we would not hesitate to recommend Whitney Burns to friends and collegues for any shutter needs.
• Certainly glad I did not take the first company that bid. Your product was less expensive and better quality. Nice job!
• We are very happy with the quality and appearance of our shutters. We will definitely call you when we decide to do some more of our windows.
• Starting with the sales rep in the office thru installation, your employees were helpful, courteous and knowledgeable. Thank you for the on-time delivery of our order and a fine product.
• Our shutters are beautiful and we are very pleased.
• The craftsmanship is excellent; they are beautiful.
• Have already spread the word to neighbors and friends. Whitney Burns is Superior - above the rest. The house looks finished and richer looking! They are perfect-I love them! Thank you for the shutters!
• Your representative was very courteous, knowledgable, and was very patient to answer all my questions.
• Your product has enhanced my home so much-It is beautiful and very rich looking.
• Your installers were very neat, informative and were a joy to have in my home.
• They look great and I am so happy with them.
• Everyone I have come in contact with from your company has treated me with the utmost respect and I would really like to thank you all.

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